© 2018 by Mah-Jing Wong

trendy fashion women

Shipping Policy

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

 

The time your order is processed and shipped depends on the day and time you place your order and how busy we are.

 

Order processing takes an estimated 5-10 business days to be completed. 

*During Holiday Season or End of Season Sales processing may be extend do to heavy traffic 10-14 business days

Orders are processed and shipped Monday through Friday.

Orders placed on holidays or weekends will begin processing the next business day.

Orders placed after 12pm Eastern Standard Time will begin processing the next business day.

Once your package ships, we'll send you an email with a tracking number and a link to track it.

* If there is any look that is seen via the companies social media please email "Customer Service" with image along with size for purchasing.

Shipping:

Orders are packed and shipping Monday-Friday

Tracking numbers are emailed upon shipment

All items are shipped within the USA via USPS Priority Mail.

Once your items have been shipped you will receive an email with your tracking number

*EXPRESS PROCESSING BY REQUEST ONLY

All shipping for items take 2-3 days via USPS priority mail AFTER processing is complete. business days (USA) / 3-4 weeks (Intl.) for delivery.


 

BUSINESS DAYS are Monday - Friday.(Weekends are not included)

*International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

 

All orders are shipped using USPS (USA). (Intl.) May depend on country.

Return & Exchange Policy

Due to the most items being "MADE UPON ORDER", we do not refund or exchange.on any items bought from the online store. But  if you have any major problems with your purchase  please contact us within

3 days of receiving your items at customerservice@mahjingwong.com.

Store Credit is granted by management decision only.

 

For items received after this time period, we reserve the right to deny your request. All items must have a tracking provided by the customer before any action is taken. All exchange items must be mailed back within 5 business days from granted exchanged. Please ensure you read all sizing/wash care info carefully before making your purchase and if you need any more info please contact us through the contact page.

 

NOTE: All items are " Made Upon Order",they are made with great care. Treat ordered items with respect, and be sure to follow care instructions on the care label.

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